I'm responsible for managing operations that facilitate exchanges between cryptocurrencies and fiat currencies. With over 5 years of experience in this field, they implement strategies to ensure secure, fast, and efficient transactions. I oversee the entire exchange process, from acquisition to conversion, ensuring compliance with both local and international regulations.
With a solid track record, I serve more than 5,000 clients annually, especially in West Africa, ensuring honest and transparent services. I manage customer relationships, provide high-quality customer service, and ensure that every transaction meets user expectations. My expertise in managing exchange risks and securing digital transactions is a major asset for the company.
I work closely with the compliance, trading, and technology teams to optimize cryptocurrency-to-fiat conversion processes while maintaining clear communication with clients throughout the transaction.
My role also includes regulatory monitoring and liquidity management to ensure CERVOTECH stays competitive in a constantly evolving market, particularly in West Africa.